How to Fix Blue Screen Problem on Desktop/Laptop Blue Screen is usually hardware or driver related.. Most Blue Screen show a STOP code that can be used to help figure out the root cause of the Blue Screen. Important: Below are general Blue Screen troubleshooting steps. Note: Some of these steps may require you to start Windows in Safe Mode. If that's not possible then skip those steps. Time Required: It might take you several hours to fix a Blue Screen, depending on the STOP Code. Applies To: Any version of Windows, including Windows 8, Windows 7, Windows Vista, andWindows XP. Here's How: 1. The most important Blue Screen troubleshooting step you can take is to ask yourself what you just did. Did you just install a new program or a piece of hardware, update a driver, install an update, etc.? If so, there's a very good chance that the change you made caused the blue screen. Undo the change you made and test again for the STOP Error. Depen
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